Terms and Conditions of Sale
Last update : 22/05/2024
MeilleursCrus
SAS with variable capital and a minimum capital of €37,000.
1 chemin vert
78910 BEHOUST
FRANCE
SIRET: 537 832 255 00013
VAT: FR 38537832255
As soon as an order is validated by the buyer on our site “meilleurscrus.fr”, our general conditions of sale apply.
1 chemin vert
78910 BEHOUST
FRANCE
SIRET: 537 832 255 00013
VAT: FR 38537832255
As soon as an order is validated by the buyer on our site “meilleurscrus.fr”, our general conditions of sale apply.
Price
All our prices are expressed per unit and in EUROS including VAT by default excluding delivery costs. They are applicable at the time of ordering on the site (except in the case of error or omission).
Our prices are subject to stock availability. Our site is updated daily, but stocks are not shown in real time. Consequently, if the order cannot be guaranteed, the payment will not be validated or the wines will be replaced in agreement with the buyer.
In accordance with the French law n°80335 of 12/05/1980, goods remain our property until full payment has been received.
Method of payment
Payment for products purchased on MEILLEURSCRUS is payable in full when the order is placed.
We accept the following methods of payment:
– Credit card: Carte Bleue, Visa, MasterCard, American Express.
This website is secured by the new SSL protocol, which automatically checks the validity of access rights when paying by credit card, and encrypts all our exchanges to guarantee confidentiality.
– Bank transfer
You will find all our bank details when you place your order and choose your method of payment.
– Crypto-currencies
The list of accepted crypto-currencies is indicated by the platform used by the website.
Orders will only be processed once payment has been received. Any order not paid for within 8 days will be cancelled without formality. As soon as we receive your payment, we will send you an invoice by email to the address you provided when you placed your order. The invoice will be in € and at the exchange rate of the crypto chosen for payment, if applicable. The transfer of ownership takes place as soon as the order is delivered to the address indicated.
We accept the following methods of payment:
– Credit card: Carte Bleue, Visa, MasterCard, American Express.
This website is secured by the new SSL protocol, which automatically checks the validity of access rights when paying by credit card, and encrypts all our exchanges to guarantee confidentiality.
– Bank transfer
You will find all our bank details when you place your order and choose your method of payment.
– Crypto-currencies
The list of accepted crypto-currencies is indicated by the platform used by the website.
Orders will only be processed once payment has been received. Any order not paid for within 8 days will be cancelled without formality. As soon as we receive your payment, we will send you an invoice by email to the address you provided when you placed your order. The invoice will be in € and at the exchange rate of the crypto chosen for payment, if applicable. The transfer of ownership takes place as soon as the order is delivered to the address indicated.
Delivery
Once payment for the order has been received, MEILLEURSCRUS will start the preparation and delivery operations. The items ordered are delivered to the address provided by the customer.
MEILLEURSCRUS cannot be held responsible in the event of an error or lack of information resulting in a fault or absence of delivery.
In the event of a return due to an incomplete address, the customer will have the option of either modifying their address and having the goods re-sent to them, bearing the new return costs, or having the order reimbursed, less the initial delivery costs.
Details of delivery charges and conditions can be found on our website www.meilleurscrus.fr under Delivery Conditions.
MEILLEURSCRUS cannot be held responsible in the event of an error or lack of information resulting in a fault or absence of delivery.
In the event of a return due to an incomplete address, the customer will have the option of either modifying their address and having the goods re-sent to them, bearing the new return costs, or having the order reimbursed, less the initial delivery costs.
Details of delivery charges and conditions can be found on our website www.meilleurscrus.fr under Delivery Conditions.
Returns and complaints
Complaints are accepted within 14 days of dispatch of the order.
In the event of a reserve for missing or damaged goods :
– Make a note of the reservation on the delivery note presented by the carrier
– Send photos of the package and damaged goods to: info@meilleurscrus.fr
In the event of breakage: we will send you back the identical product(s) subject to their availability in stock. MEILLEURSCRUS is responsible for shipping costs. If the product is no longer available, we will offer you either a replacement with a similar product, or a full or partial refund of the order where applicable.
In the event of loss or theft: we contact the carrier to open an investigation, the conclusions of which may take several weeks. At that point, and depending on the findings, we will return the missing product to you. MEILLEURSCRUS is responsible for the delivery costs.
In the event of a complaint, the return and/or re-shipment costs will be borne by the customer.
In the event of a reserve for missing or damaged goods :
– Make a note of the reservation on the delivery note presented by the carrier
– Send photos of the package and damaged goods to: info@meilleurscrus.fr
In the event of breakage: we will send you back the identical product(s) subject to their availability in stock. MEILLEURSCRUS is responsible for shipping costs. If the product is no longer available, we will offer you either a replacement with a similar product, or a full or partial refund of the order where applicable.
In the event of loss or theft: we contact the carrier to open an investigation, the conclusions of which may take several weeks. At that point, and depending on the findings, we will return the missing product to you. MEILLEURSCRUS is responsible for the delivery costs.
In the event of a complaint, the return and/or re-shipment costs will be borne by the customer.
Withdrawal period
You may cancel your order 14 days after its validation date, in accordance with the provisions of article L.221-18 of the French Consumer Code.
To exercise your right of withdrawal, you must notify us of your decision to withdraw by filling in a declaration in accordance with the model below and sending it to us by e-mail to the following address: info@premiumgrandscrus.com
To exercise your right of withdrawal, you must notify us of your decision to withdraw by filling in a declaration in accordance with the model below and sending it to us by e-mail to the following address: info@premiumgrandscrus.com
If you exercise your right of cancellation, the total amount of your order will be refunded on the 14th day from the date of notification of cancellation, provided that you have received the goods back in the original packaging at the following address:
MEILLEURSCRUS
1 chemin Vert
78910 BEHOUST
FRANCE
The return costs are borne in full by the purchaser.
MEILLEURSCRUS
1 chemin Vert
78910 BEHOUST
FRANCE
The return costs are borne in full by the purchaser.
Competent court
Pursuant to Article 18 of Regulation No. 1215/2012 of 12 December 2012, these general terms and conditions of sale are governed by French law.
Unless otherwise stipulated, in the event of any dispute of any nature, challenge or difficulty in interpreting these general terms and conditions of sale and more generally concerning the existing relationship between the parties, the courts of the jurisdiction in which our business is based shall have sole jurisdiction. This clause applies even in the event of summary proceedings, incidental claims or multiple defendants.
If the general terms and conditions of sale are translated into a foreign language, the French language will prevail over any other translation in the event of any dispute, litigation, difficulty in interpreting or executing the general terms and conditions of sale, and more generally, concerning existing relations between the parties.
Unless otherwise stipulated, in the event of any dispute of any nature, challenge or difficulty in interpreting these general terms and conditions of sale and more generally concerning the existing relationship between the parties, the courts of the jurisdiction in which our business is based shall have sole jurisdiction. This clause applies even in the event of summary proceedings, incidental claims or multiple defendants.
If the general terms and conditions of sale are translated into a foreign language, the French language will prevail over any other translation in the event of any dispute, litigation, difficulty in interpreting or executing the general terms and conditions of sale, and more generally, concerning existing relations between the parties.
Special precautions
We accept no responsibility for the opening of our bottles, particularly those of our Champagnes which are under pressure.
